If you’re an IT service provider looking to streamline operations, manage devices remotely, and enhance efficiency, Syncro RMM (Remote Monitoring and Management) might be a solution on your radar. One of the top questions when evaluating this popular software is understanding “Syncro RMM pricing” and what value it offers for its cost. In this article, we’ll break down Syncro RMM’s pricing structure, the features included in each plan, and how it compares to other options in the market to help you make an informed decision.
Why Choose Syncro RMM?
Syncro RMM is known for its ease of use, powerful features, and the ability to scale with growing businesses. This all-in-one solution combines RMM capabilities with professional services automation (PSA) functionalities, allowing IT service providers to handle tasks like ticketing, invoicing, remote access, and endpoint management in a single platform.
Here are a few reasons why Syncro RMM stands out:
- Integrated RMM and PSA: Syncro combines remote monitoring and management with essential business tools, which simplifies workflows.
- Automation: Syncro provides automation features, like automated remediation and scripting, that reduce manual workload.
- Cost-Effectiveness: Syncro RMM pricing is competitive, especially considering its all-in-one offering.
Syncro RMM Pricing Overview
Syncro RMM’s pricing is subscription-based, with options designed to be affordable for small to medium-sized IT businesses. As of the latest information, Syncro RMM offers a single monthly pricing plan without complex tiered pricing, simplifying the purchasing process.
Key Pricing Details:
- Monthly Subscription: Syncro offers a month-to-month plan, meaning no long-term contract commitments are required.
- Pricing per Technician: Syncro’s cost is determined on a per-technician basis, with unlimited endpoints included. This means you pay based on the number of users (technicians) rather than the number of devices, which can be advantageous for businesses managing a large number of endpoints.
- Discounted Annual Plans: Syncro offers a discount for customers who choose an annual billing cycle.
While the exact cost can vary due to promotions or business arrangements, Syncro’s pricing is generally competitive for companies that need flexibility without sacrificing essential RMM and PSA features.
Key Features Included in Syncro RMM’s Pricing
Syncro’s pricing plan includes a robust set of features that appeal to IT service providers and managed service providers (MSPs). Here are the main features you’ll gain access to with your subscription:
1. Remote Monitoring and Management
- Real-Time Monitoring: Monitor Windows and Mac devices in real-time, ensuring proactive management and rapid response to issues.
- Automated Remediation: Create custom automation scripts and workflows to handle common issues automatically, reducing manual intervention.
- Patch Management: Keep client systems up-to-date with automated patching, reducing security risks.
2. Remote Access Tools
- Remote Access and Control: Syncro offers secure remote access to endpoints, making it easy for technicians to troubleshoot and resolve issues.
- Screen Sharing: Screen sharing and remote desktop capabilities allow for quick issue resolution, improving service efficiency.
3. Professional Services Automation (PSA)
- Ticketing System: Syncro includes a built-in ticketing system for managing and tracking support requests.
- Invoicing and Billing: With invoicing, recurring billing, and payment integrations, Syncro helps MSPs streamline billing operations.
- CRM Features: Syncro offers basic CRM capabilities to help manage client information and service history.
4. Reporting and Analytics
- Customizable Reports: Generate detailed reports on system health, performance metrics, and ticket status to improve service quality and transparency.
- Asset Management: Track hardware and software assets, ensuring efficient management of client devices.
5. Integrations and Add-Ons
- Third-Party Integrations: Syncro integrates with popular platforms like QuickBooks, Zapier, and BMS tools, enabling seamless workflows.
- Scripting and API Access: Create custom scripts to further automate and tailor the Syncro RMM platform to meet specific client needs.
Pros and Cons of Syncro RMM Pricing
Understanding the pros and cons of Syncro RMM’s pricing can help determine if it’s the right choice for your business needs. Here’s a quick look at what users often find appealing—and challenging—about Syncro RMM’s pricing.
Pros
- Per-Technician Pricing: This structure makes it cost-effective for companies with a high number of endpoints to manage.
- Flexible Billing: Syncro offers both monthly and annual billing options, providing flexibility for businesses with varying cash flow needs.
- All-in-One Solution: The pricing includes both RMM and PSA tools, which can reduce the need for multiple subscriptions to different software, leading to overall savings.
Cons
- Lack of Multiple Pricing Tiers: For companies with specific needs or smaller teams, Syncro’s single-plan structure might feel limiting.
- Additional Costs for Add-Ons: While Syncro includes many core features, some additional integrations or advanced tools may require extra costs or add-ons.
Comparing Syncro RMM Pricing with Competitors
Syncro RMM’s pricing is often praised for its simplicity, especially compared to some competitors in the RMM space. Here’s how Syncro stacks up against a few other popular RMM tools:
1. ConnectWise Manage
- Pricing Structure: ConnectWise offers tiered pricing with different levels of functionality.
- Target Market: ConnectWise Manage is popular among larger MSPs and enterprises.
- Price Comparison: ConnectWise’s per-device or per-endpoint model can be more expensive for smaller teams compared to Syncro’s per-technician pricing.
2. NinjaRMM
- Pricing Structure: NinjaRMM also uses a per-device pricing structure, charging based on the number of devices rather than technicians.
- Target Market: It’s widely used by MSPs of varying sizes.
- Price Comparison: For businesses with numerous devices but fewer technicians, NinjaRMM may cost more due to the per-device model.
3. Atera
- Pricing Structure: Atera offers per-technician pricing similar to Syncro, including unlimited endpoints.
- Target Market: Atera is often chosen by smaller to mid-sized MSPs.
- Price Comparison: Atera’s pricing is comparable to Syncro; however, Syncro has more built-in PSA functionality, which may be beneficial for businesses needing an all-in-one solution.
Tips to Get the Most Value Out of Syncro RMM
If you’re considering Syncro RMM, here are a few tips to maximize its value and make the most of your investment:
- Take Advantage of the Free Trial: Syncro offers a free trial period, allowing you to explore the platform’s functionality before committing.
- Use Automation to Boost Efficiency: Implement custom scripts and automated workflows to reduce manual tasks and improve service delivery.
- Customize Reporting for Client Insights: Leverage Syncro’s reporting tools to create detailed, customized reports that add value to client relationships and enhance transparency.
- Bundle PSA and RMM: By using Syncro’s integrated PSA features, you can eliminate the need for separate ticketing or billing software, which can save time and costs.
- Monitor the Latest Updates and Features: Syncro regularly updates its platform with new features and improvements, so staying informed can help you make the most of your subscription.
Conclusion: Is Syncro RMM’s Pricing Worth It?
Syncro RMM’s pricing offers a competitive, straightforward model that’s particularly suited for small to mid-sized IT service providers who need an affordable, comprehensive solution. With the unique advantage of per-technician pricing and unlimited endpoints, Syncro makes it easy to scale without the concern of additional device fees. Moreover, its combined RMM and PSA functionality makes it a robust option for MSPs looking for an all-in-one platform.